TSplus Reviews & Buyer Experiences

TSplus focuses on providing remote access and cybersecurity software designed to meet the needs of small to mid-sized businesses as well as larger enterprises. The brand offers a range of solutions centered around secure, scalable remote desktop access, remote support, and server monitoring. With a strong emphasis on affordability and ease of use, TSplus aims to simplify remote connectivity and protect IT environments.

TSplus products include remote desktop and application delivery, remote assistance, advanced cybersecurity features, and real-time server monitoring. The brand supports multiple platforms such as Windows, macOS, and Android, and delivers its software via perpetual licenses or subscription models. TSplus positions itself as an accessible alternative to established remote access providers, combining functionality with integrated security features.

• Multi-platform support
• Perpetual and subscription licenses
• Integrated cybersecurity tools
• Scalable session management
• Customizable client and portals

TSplus Remote Access provides businesses with Windows application virtualization and remote desktop access, supporting both on-premises and cloud deployments. It facilitates SaaS application delivery and remote printing, enabling efficient use of legacy applications. This software is categorized as a remote desktop solution with flexible deployment options.

The platform includes features such as an HTML5 web portal, load balancing, and support for multiple simultaneous sessions. It is designed for scalability and offers practical functionality including multi-client support. Licensing options include one-time purchase or subscription models, allowing flexibility in usage.

Priced at 200 USD, or 4.5 USD per month, TSplus Remote Access positions itself as an affordable mid-tier option. It supports various client types and simultaneous connections, making it suitable for small to medium businesses and enterprises. The software is available for purchase directly through the official website, providing global accessibility and software downloads upon purchase.

TSplus Remote Access

Price $4.5 • tsplus.net

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TSplus Remote Support is a cloud-based remote assistance solution designed for IT teams and service providers. It enables attended and unattended access for remote support across Windows, macOS, and Android platforms. The software facilitates efficient screen sharing, session recording, and file transfer.

The service supports scalable multi-agent sessions and allows branded client connections. It provides encrypted connections to maintain session security and offers a flexible remote support environment suitable for IT maintenance tasks.

Offered as a subscription at $6 per user, TSplus Remote Support is accessible globally through download. The pricing structure supports ongoing access with regular updates, making it suitable for organizations requiring cost-effective and secure remote assistance tools.

TSplus Remote Support

Price $6 • tsplus.net

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TSplus Advanced Security is a cybersecurity suite designed to protect Windows servers from cyber threats such as brute force attacks and ransomware. It provides features like malicious IP blocking, geographic access controls, firewall management, and real-time alerting. The suite serves to secure remote access infrastructures with targeted protective measures.

It is intended for system administrators and IT security teams, offering deployment through perpetual or subscription licenses. The suite includes behavioral ransomware detection and session restrictions to mitigate security risks. These functionalities help maintain the integrity and safety of remote server environments.

Priced at 20 USD per month, TSplus Advanced Security provides flexible licensing options for organizations requiring robust cybersecurity tools. Its availability through direct purchase supports scalable security needs. This makes it a practical choice for businesses looking to manage remote access protection effectively with consideration for cost and deployment preferences.

TSplus Advanced Security

Price $20 • tsplus.net

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TSplus offers versatile remote access solutions with multiple connection methods including RDP, RemoteApp, and an HTML5 web portal, supporting Windows, macOS, and Android platforms. Its perpetual licensing option provides cost stability, while integrated cybersecurity features add protection against ransomware and brute-force attacks. The cloud-based global relay infrastructure supports efficient remote support, complemented by customizable branding options.

Despite positive user feedback on ease of use and responsive support, TSplus has some limitations. Support availability is restricted to European office hours, which may inconvenience users in other regions. Additionally, occasional compatibility issues with Windows updates and screen refresh problems over long-distance connections have been reported. Direct phone or email support contacts are not publicly listed, potentially affecting accessibility to immediate assistance.

Customer feedback offers valuable insight into how TSplus products perform in real-world use. Reviews from sources like Software Advice and others highlight user experiences with remote access and support software. The overall sentiment is gathered from multiple platforms where users share their thoughts on usability and support.

Many users find TSplus easy to deploy and manage, which is a frequently mentioned strength. One reviewer noted, "TSplus makes windows sessions available through several means," highlighting flexibility in connection options. This suggests TSplus provides a user-friendly and versatile solution adaptable to different needs.

Some users have pointed out that support is available only during European office hours, which can be inconvenient for others. Occasional compatibility issues with Windows updates were also reported but seem manageable. Overall, the customer sentiment is generally positive, with users appreciating affordability and ease of use despite minor limitations.

TSplus software provides secure remote access, remote support, cybersecurity, and server monitoring to meet diverse business needs. It supports multiple connection methods such as the standard RDP client, TSplus custom client, RemoteApp, and an HTML5 web portal to ensure compatibility across various devices. The software operates on both perpetual and subscription license models, offering flexibility based on organizational requirements. Its cloud relay infrastructure enhances the efficiency of remote support services on a global scale.

Key features include application publishing, multi-session management, advanced security add-ons with ransomware protection, customizable portals, and client interfaces, as well as real-time server monitoring and alerts. This combination allows for fast deployment and secure administration, catering to small and medium-sized businesses as well as larger enterprises. The design supports maintaining business continuity through reliable and scalable remote access and security solutions.

TSplus operates as a global software provider specializing in remote access, cybersecurity, and server monitoring solutions. It serves over 500,000 companies worldwide, offers both perpetual and subscription licenses, and maintains cloud relay infrastructure enhancing its service delivery. The company sells products directly through its official website and provides a license management portal, support center, and user documentation, demonstrating transparency and customer accessibility.

Though headquartered in France without publicly detailed founding data, TSplus shows strong trust signals through its extensive global user base, multi-platform product offerings, and comprehensive support systems. This evidence supports TSplus as a legitimate and credible operating business in its market.

TSplus licenses are perpetual and include one year of updates and support after purchase. There is no publicly available detailed policy outlining return windows, fees, or conditions for refunds. 

Generally, refunds, exchanges, or returns for software licenses are subject to digital product policies, which typically do not allow returns after license activation. Buyers should carefully review the terms and conditions before purchasing due to the nature of software licensing and restrictions associated with digital products.

TSplus products are delivered exclusively through digital download from the official website, providing global access to customers. The software is available worldwide and pricing is displayed in USD for major products. There are no physical shipments involved as all products are fully digital.

Licenses activate immediately upon purchase, allowing users to download and deploy the software without delay. There is no physical tracking since delivery is digital. Cloud relay servers support remote session infrastructure but do not affect the digital delivery process.

TSplus software licenses include one year of updates and technical support from the date of purchase, providing standard coverage for software licensing agreements that ensures access to improvements and assistance. Detailed information on extended warranties or guarantees beyond this period is not publicly available. 

After the initial year, continued support and updates require renewal or the purchase of additional subscription fees. The warranty includes one year of updates and support with the license purchase, with post-warranty service available through renewal, and no further formal warranty details disclosed.

Users can reach TSplus through multiple contact methods including email, phone, online support portal, and a contact form. Social media channels are also available for updates and communication.

• Email: [email protected]
• Phone: +33413687491
• Support Portal: https://support.tsplus.net/support/home
• Contact form: https://tsplus.net/contact/
• Facebook: TSplusSoftware
• Instagram: tsplushq
• Twitter: TSplusSoftware
• YouTube: YouTube Channel
• LinkedIn: tsplusgroup

For support and inquiries, users are encouraged to contact the TSplus team through the available channels. Support is provided during European office hours, which may affect response times for users in other regions.